the Customer journey Mapping Kit
You're doing the work.
Something still isn't landing.
You're showing up, creating, probably have a website you're mostly proud of.
But between the effort you're putting in and the enquiries you want to be getting, something isn't connecting.
Without clarity on how your customer actually moves, everything feels like guesswork.
This kit changes that.
Not a template. A structured framework that helps you map how your customer moves from discovering you to deciding to work with you and where you're losing them in between.
Especially useful before a website redesign, hiring a designer, or booking a Clarity Audit.
walk away with:
— A clear picture of your customer's real decision journey
— Clarity on where you're losing people and why
— A grounded sense of what to fix first
— An understanding of what to stop doing
Self-led. 60–90 minutes. £27
Not ready to go it alone? [ Book a Clarity Audit ]